All information provided by you is only used to ensure the best possible shopping experience. All information is strictly confidential and is treated in accordance with consumer and data protection legislation.
If you place an order with us, we request certain personal information. You must provide contact information (such as name, email and delivery address) and financial information (such as credit card number, expiration date and the three-digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will use this information to contact you. Your telephone number is required for shipping purposes – in case the shipping company needs to contact you regarding the delivery.
We need the following information when you use our website for shopping: Name, address, telephone number and email address.
We only register and pass on personal data necessary for delivering the products to you. (If you pass on information to other companies, you must provide information on this here and specify what and to whom you are passing on information. VIA COPENHAGEN A/S collects and processes personal information under existent law on the collection of personal data.
VIA COPENHAGEN A/S prioritises data privacy and confidence. At the same time, we want to give you the best possible experience when you visit our website. Therefore, we collect and use information when you shop in our web shop, including expediting your order and registering your preferred functions, etc., as well as sending marketing material and other information on our products and activities if you have given us your explicit consent. Finally, your information can be used to investigate suspicion of fraud.
The personal data collected is name, telephone number, email address, postal address and information on your purchase. For safety reasons, we do not save credit card or other payment information. We save your email address inter alia to send you an order confirmation as well as a dispatch notice you when your order has been shipped. Your name and address will show on the label of your package with your order. The data is registered at VIA COPENHAGEN A/S and will be kept for a period of five years. Afterwards the information will be deleted. We cooperate with different companies which process and store data. These companies process data solely on our behalf and may not use personal data for their own purposes. We cooperate solely with data processors within the EU or within countries which provide the same level of protection. You have the right to access information registered on you. If you believe the information to be incorrect you have the right to have the information rectified. In some cases, we will have to delete your data if requested by you. It could be e.g. if the information is no longer necessary for the purpose for which we originally needed it. Please contact us if you feel that your personal data is not processed according to legislation. Inquiries about this must be sent to VIA COPENHAGEN A/S by email to firstname.lastname@example.org
We only disclosure your information to partners such as freight companies to the extent that it is necessary to fulfil your order.
Via Copenhagen processes personal data for marketing purposes under existing law, including the requirement to obtain your consent before sending out electronic marketing material.
Customer and order data are protected by encryption during transmission and the subsequent storage. Via Copenhagen uses Secure Socket Layers (SSL), the industry standard for transmitting information to process your order.
On request, you have the right to be informed of the information we have registered on you and to object to a registration according to the personal data protection act. If the information is wrong, incomplete or irrelevant, you have the right to have the information rectified or deleted. VIA COPENHAGEN A/S saves personal data and relevant purchase data for five years according to the Danish Bookkeeping Act.
If you want more information or wish to change your personal data, you are welcome to contact us.
You can write us at our address:
VIA COPENHAGEN A/S
CVR No 30083091
Requests for information should be made to email@example.com